Shipping policy
At Future Is Forever, we want your order to arrive safely and as smoothly as possible. Please review the information below before placing your order.
ORDER PROCESSING
Orders are processed before they are shipped.
Please allow 2 business days for order processing unless otherwise stated on the product page.
Business days do not include weekends or holidays.
During launches, holidays, sales, or periods of high order volume, processing times may be slightly longer.
If your order contains a made-to-order item, your entire order may ship once all items are ready unless otherwise stated.
SHIPPING RATES
Shipping rates are calculated at checkout based on factors such as:
- Order size and weight
- Shipping destination
- Selected shipping method
Any available shipping options and costs will be displayed before you complete your purchase.
SHIPPING & DELIVERY TIMES
Once your order has been shipped, delivery time will depend on the shipping carrier, destination, and shipping method selected at checkout.
Shipping estimates are provided as a guideline and are not guaranteed.
Future Is Forever is not responsible for carrier delays caused by weather, holidays, service disruptions, customs, or other circumstances outside of our control.
ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email containing your tracking information.
Please allow 24–48 hours for tracking information to update after your shipping confirmation is sent.
If your tracking information has not updated after several business days, please contact us at connect@futureisforever.store.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us at connect@futureisforever.store as soon as possible.
We will do our best to update the address before the order is processed, but we cannot guarantee changes once an order has entered fulfillment or shipped.
Future Is Forever is not responsible for orders delivered to an incorrect address provided by the customer.
LOST OR MISSING PACKAGES
If your tracking information shows that your package is still in transit or appears delayed, we recommend contacting the shipping carrier first for the most current delivery information.
If your order appears to be lost, please contact us at connect@futureisforever.store with your order number and tracking information so we can review the situation.
Packages marked as delivered by the carrier are generally considered successfully delivered.
If your package is marked delivered but cannot be located, please:
- Check around your delivery area
- Check with household members or neighbors
- Contact the shipping carrier
- Allow up to 1–2 business days in case the package was marked delivered early
After completing these steps, you may contact us for additional assistance.
RETURNED TO SENDER
If an order is returned to Future Is Forever because of an incorrect or incomplete address, refusal of delivery, or failure to retrieve the package, the customer may be responsible for any additional shipping costs required to resend the order.
Original shipping charges are non-refundable.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, or incorrect, please contact us at connect@futureisforever.store within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the product
- Photos of the shipping packaging when applicable
We will review the issue and work with you toward an appropriate resolution.
INTERNATIONAL SHIPPING
If international shipping is available at checkout, customers are responsible for any customs fees, import duties, taxes, or other charges imposed by their country.
These charges are not included in the purchase price or shipping cost unless otherwise stated.
Customs processing may cause additional delivery delays.
QUESTIONS?
If you have questions about shipping or an existing order, please contact:
Future Is Forever
connect@futureisforever.store
futureisforever.store