Refund policy

We want you to love what you receive from Future Is Forever. Please review our return policy before submitting a return request.

Returns
Unused and unopened items may be returned within 14 days of delivery. Items must be returned in their original condition and packaging.

To request a return, contact connect@futureisforever.store with your order number and reason for the return. Returns sent without prior approval may not be accepted.

Customers are responsible for return shipping costs. Original shipping charges are non-refundable.

Non-Returnable Items
Final sale, personalized, digital, and made-to-order items are not eligible for return.

Damaged, Defective or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us at connect@futureisforever.store within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can review the issue and make it right.

Exchanges
We do not currently offer exchanges. If you would like a different item, you may return an eligible item according to this policy and place a new order.

Refunds
Once your return has been received and inspected, you will be notified of the status of your refund. Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.